· Make sure you have installed the latest version of your browser. We suggest using Internet Explorer 7.

· Make sure you have installed the latest version of Windows Media Player. The latest Version can be downloaded for free: Click Here

· Additional Windows Media Player Codecs Download: Click Here

· Make sure you have performed all of your 'Windows Updates'. This will ensure that you have all the latest software patches and fixes. To check your system for available Windows Updates: Click Here

· Pop-up Blocker' software will prevent the player windows from opening. Examples of 'pop-up' blocker software include the Google and Yahoo Toolbars, Zone Alarm, Norton Internet Security. Most 'pop-up blocker' software can be temporarily disable by holding down the <Crtl> key while you click on the listen link.

· Many places of business are employing the use of a firewall to keep a handle on the Internet traffic going to and from their network. A firewall is configured to help stop malicious activities from harming the network. You may have to speak with the IT manager about giving allowing streaming media content through the firewall.

Mac & Linux Users
· The downloadable Plug-in currently does not work with Mac or Linux systems, but you should still be able to listen to most of the stations via Windows Media Player.

· You can also try contacting Mainstream Network.
Toll Free: 1-866-7-STREAM (1-866-778-7326)
Email: support@mainstreamnetwork.com